with a Toshiba notebook that is displaying the error: Your cooling system is malfunctioning. Please shut down the computer and contact the manufacture for repair instructions. Toshiba wanted to tell them that they needed to diagnose whether it was hardware or a software problem for $160.00. Then, if it was a
hardware problem, it would take 2-weeks to ship to them, get it repaired and
shipped back. For less then the diagnostic, and in 24-hours we were able to replace the defective part.