Ever see anything like this before?
I'm sure you have heard it called the "blue screen of death" but it isn't, necessarily that scary. As this says there is a problem with your computer and Windows stopped. Sometimes this can just be a problem that needs the computer to be restarted and everything will be fine. Sometimes it is an indication that there is a problem with some piece of hardware or software. Here are some steps to try to narrow it down:
- While there is a lot on this screen you only need to make note of 2 areas - The first part after the problem line. In this case "page_fault_in_nonpage_area". Also make a note of the first part of the last line. "ati3diag.dll" the rest of the information rarely is helpful.
- If this is the first time you have seen this message just restart your computer. If it doesn't reoccur for a while I would assume that it just something that requires your computer to need to be restarted on occasion. If it happens more than twice a week you need to look deeper
- If this is a continuous problem try to remember the first time you got the message. If you added any hardware remove it, If you did any software updates try removing them.
- If you can't get to any of the options for software removal you should get to a screen that gives you start up options. Try "last known good configuration". If that doesn't work try "safe mode with networking."
- If none of that works you can search the internet for the error message you got or contact us with it. The more information we have the faster we can help.
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