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Hate that keyboard?

12/28/2012

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If your notebook keyboard isn’t working right or is missing keys give us a call.  We replace keyboard keys and can even replace the whole notebook keyboard

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Data Transfer

12/26/2012

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The day after Christmas and lots of new electronics were   given.  If you need any help  transferring you data give us a call.

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Warranty work

12/18/2012

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Sometimes it just isn’t worth it to mess with the   manufacturer.  I have a client
with a Toshiba notebook that is displaying the error:  Your cooling system is malfunctioning. Please shut down the computer and  contact the manufacture for repair instructions.  Toshiba wanted to tell them that they  needed to diagnose whether it was hardware or a software problem for  $160.00.  Then, if it was a
hardware problem, it would take 2-weeks to ship to them, get it repaired and
shipped back.  For less then the diagnostic, and in 24-hours we were able to replace the defective part.


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Notebook Screen replacement

12/17/2012

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We now have many notebook screens in stock and can do the replacement in 1-day.  Frequently, if you bring it in the morning we can have it ready the same day.
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Virus alert

12/4/2012

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We have been getting a lot of computers in for removing  the FBI virus.  The latest one from  Leawood.  Please understand that if  the FBI wants to contact you they won’t do it through email or a popup on your  computer.

 The main defense to avoid this virus is to keep your Windows updated and NEVER download things from a site that you don’t know is  reliable
.


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Rip off alerts

12/2/2012

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 I really can’t believe what some computer places do:   One client From Overland Park brought in a Sony laptop.  She had just had work done on it somewhere in Kansas City, KS.  They charged $100  just to look at the machine.  Then  they charged $250 to replace the power jack.  24-hours later she brought it back to  them because it stopped turning on, again.  They were going to charge another $100  to look at it.  She brought it to  us.  The only problem with the  computer was her power cord.  For  $36 everything was fixed.  Whenever  you take your machine anywhere make sure you understand their guarantee. Also try to talk with them long enough  to make sure they appear that they actually want to help.

Oh, and they also didn’t put the computer back together correctly.  We fixed the wires  that were out of place.  I felt so  bad about how much she had already spent, at the other place, that we didn’t charge her for it.

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    Author

    Larry Goodman is the owner and founder of Computer Solutions.  In his spare time he likes to play on and shop for computers.

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