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Just finished a remote session with a client. Originally they contacted some other web based support company that was advertised on the television. The advertisement is that they will do a computer inspection for $49. After they inspected her machine they told her that is was loaded with viruses and spyware. They wanted over $500 to clean it up. Fortunately she called her daughter who contacted me. I remoted on the machine. The other company had done nothing to clean up the computer. I did a general cleaning. There was ABSOLUTELY NO evidence of any virus. My full cleaning along with a discussion of backups, antivirus and memory increases cost her $50
3 Comments
5/15/2012 09:22:34 pm
Thanks for explaining such kind of situations of computer repair. Although it might be useful things in computer repair. All users know very well about this kind of situations.
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9/14/2012 07:28:42 pm
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10/5/2012 10:19:30 pm
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AuthorLarry Goodman is the owner and founder of Computer Solutions. In his spare time he likes to play on and shop for computers. Categories |