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12/2/2012

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 I really can’t believe what some computer places do:   One client From Overland Park brought in a Sony laptop.  She had just had work done on it somewhere in Kansas City, KS.  They charged $100  just to look at the machine.  Then  they charged $250 to replace the power jack.  24-hours later she brought it back to  them because it stopped turning on, again.  They were going to charge another $100  to look at it.  She brought it to  us.  The only problem with the  computer was her power cord.  For  $36 everything was fixed.  Whenever  you take your machine anywhere make sure you understand their guarantee. Also try to talk with them long enough  to make sure they appear that they actually want to help.

Oh, and they also didn’t put the computer back together correctly.  We fixed the wires  that were out of place.  I felt so  bad about how much she had already spent, at the other place, that we didn’t charge her for it.

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    Larry Goodman is the owner and founder of Computer Solutions.  In his spare time he likes to play on and shop for computers.

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